FAQ

A: We currently have two payment options available.

1) If your company is cleaning clothes on behalf of your employees (labs, hospitals, retail stores), you can either pay via credit card or we can invoice you.
 
2) If individual employees within the company will be paying for their own dry cleaning and laundry, we will bill the employee’s credit card for each cleaning.

A: Just as uniforms, scrubs, and lab coats help make the employees of retail stores, hospitals, and laboratories look professional and fit for the job, a tailored business suit helps your business developers and account managers make a lasting impression on your company’s clients. No matter what field of work you are in, your employees need to look clean and professional. Crest at Work allows you to offer your employees an easy way to keep their business attire cleaned and crisp. With a variety of programs, your business can make Crest Advanced dry cleaning and laundry services readily available to your individual employees or pick up your entire fleet of uniforms. Either way, you can rest assured knowing that Crest’s EcoTech System is providing the highest level of clean and care at the convenience of your workplace.

A: Your Route Supervisor is with you every step of the way: helping start a Crest at Work program that best fits your company and your culture, picking up and delivering your company’s order, and managing your account. Your Route Supervisor is your main contact to add, remove, and tweak your program details to best fit your needs.

A: Depending on your organizations specific needs and volume of cleaning, your route supervisor will set up a schedule that is convenient for you.

A: No, there will be one designated pickup and drop off area for your organization. Your Route Supervisor will help you select a safe and convenient location for your organization.

A: No, Crest offers the same reliable and free delivery to our Crest at Work customers as we do our Concierge Home Delivery customers. There is no additional cost; orders are simply charged per piece at our standard cleaning rates.

A: Orders from Crest at Work are processed at Crest-owned locations, so you receive the same benefits of safe and environmentally friendly cleaning solvents, a reusable garment bag, the option of the hanger recycling program, and the tracking system to know how many and what type of pieces were processed. If your organization offers Crest At Work to individual employees as a benefit program, your employees can also take advantage of Crest’s Mobile App to notify them when their order is ready for pickup at a Crest Advanced store, rather than waiting for the next delivery day.

A: We understand that this is a concern when considering setting up your Crest At Work program, however, your Service Manager will help you find a place in your office that is secure for your designated pickup and delivery area. With careful planning and a customized approach, missing items or stolen clothing has not been an issue with Crest at Work programs.